Financial Policy

  • Not all services we provide are covered by your insurance company. Some insurance companies arbitrarily select certain services that they will not cover. While filing the insurance claims is a courtesy that we extend to patients, all charges are your responsibility from the date the services are rendered.
  • If your insurance coverage or your insurance carrier changes and you do not notify NPWC within thirty (30) days of that change or at the time of the appointment, NPWC reserves the right to NOT issue a refund.
  • All payments for services are due at the time of check‐in unless previous arrangements have been made with our billing staff or your services are covered by a contract with the insurance carriers with whom we are in network with. We accept all major credit cards and cash. It is your responsibility to be aware of your deductibles, coinsurance and/or copay amounts. There is a member number on the back of your insurance card should you need to clarify your insurance plan.
  • If you  arrive for an appointment without the proper copay, I will be assessed a $10.00 administrative fee to cover the additional administrative cost to the Practice.
  • Checks will be accepted only for established patients of the practice. NEUROPSYCH WELLNESS CENTER, PC has a “One Bad Check” Policy. If at any time, a check bounces, we will no longer be able to accept a check from you. Returned checks will result in a $35.00 fee that will be posted to your account.
  • Any balances older than sixty (60) days and failure to pay account balances as promised, may be subject to an external collection agency that may affect your credit. Any additional collection fees, including interest, attorney and other court fees, will be added to the patient’s account.
  • The patient or patient’s legal guardian accepts financial responsibility for all clinical and administrative services provided by NEUROPSYCH WELLNESS CENTER, PC.
  • The patient or patient’s legal guardian authorizes the release of any medical, mental health or other information necessary to process a claim with the insurance carrier.